Shipping policy
At Nexveraco, we are committed to delivering your orders quickly and efficiently. Please read our shipping policy below.
1. Order Processing
- Orders are processed within 1–2 business days
- Orders are not processed on Sundays or public holidays
- Once your order is placed, you will receive a confirmation email
2. Shipping Timeline
- Estimated delivery time: 5–7 business days
- Delivery timelines may vary depending on your location and courier service availability
3. Shipping Charges
- Shipping charges (if applicable) will be calculated at checkout
- Free shipping may be offered on select orders or promotions
4. Order Tracking
- Once your order is shipped, you will receive a tracking link via email
- You can track your order in real-time using the provided link
5. Delivery Delays
While we aim to deliver within the estimated timeline, delays may occur due to:
- Weather conditions
- Courier partner issues
- High demand or unforeseen circumstances
We appreciate your patience in such situations.
6. Incorrect Address
- Customers are responsible for providing accurate shipping details
- Nexvoraco is not liable for orders delivered to incorrect addresses provided by the customer
7. Undelivered Orders
- If delivery fails due to multiple attempts or incorrect details, the order may be returned to us
- Re-shipping may require additional charges
8. Damaged or Lost Shipments
- If your order arrives damaged or is lost in transit, contact us within 48 hours of delivery
- We will investigate the issue and provide a suitable resolution (replacement or refund)
9. Contact Us
For any shipping-related queries:
📧 Email: Support@nexveraco.in